Megújult a TETTYE FORRÁSHÁZ Zrt. Üzletszabályzata, módosul a nyitvatartási rend is

2019. január 17. csütörtök, 17:20 Rövid Hírek
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Módosult a TETTYE FORRÁSHÁZ Zrt. Üzletszabályzata, amelyet a Magyar Energetikai és Közmű-szabályozási Hivatal KSFO_2018/666-4 számú határozatával jóváhagyott. Az aktuális változat a szolgáltató weboldaláról letölthető (www.tettyeforrashaz.hu/uszi) vagy a társaság Búza téri ügyfélszolgálati irodájában elérhető. 
Az Üzletszabályzat rögzíti a víziközmű-szolgáltatás jogszabályok által meghatározott működési keretét, feltételeit, amelyek szükségesek a felhasználók és a szolgáltató együttműködéséhez. Így például részletes, áttekinthető tájékoztatást ad a felek jogairól, kötelezettségeiről, emellett hasznos tudnivalókat is tartalmaz az ügyintézések, számlázás módjáról, ellenőrzések menetéről. 

Február 1-jétől módosul a társaság ügyfélfogadási rendje is, egységes lesz a személyes és telefonos megkeresések fogadása. A műszaki hibákat változatlanul 24 órában jelenthetjük be a TETTYE FORRÁSHÁZ diszpécserszolgálatán. 

2019. január 17.

                                                                         TETTYE FORRÁSHÁZ Zrt. 

Hozzászólások

 
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0 #180 Erika 2019-02-13 03:38
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0 #179 Shawn 2019-02-12 23:20
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